[mumsyp]

Originally Posted by aiharkness

I expect O2 will tell you what the problem could be, and what may be required to resolve it. Maybe it's a faulty SIM.

You could try removing the SIM and replacing it, making sure it is in correctly and fully seated. I've had SIM error once or twice that was fixed by doing that. Otherwise I think you need to talk to O2.
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thanks so much x
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