Quote:
Originally Posted by Crazydog
I know what people say about Garmin's customer support. I recently emailed them about what happens if your phone breaks, and I got this respone:
So apparently, as long as you keep the same model phone (if it breaks), you can move your subscription to the new phone.
Also, you get one free transfer to a different phone model.
I'm not sure how willing Garmin's Customer service would be to do this, and how long it will take, but after hearing this, and trying out both Garmin Mobile, and TeleNav, I'm still giving Garmin the upper hand.
|
I purchased the Garmin software for $79 for my Storm. I frequently try out new beta OSs like many others BB users. Each time I loaded a new OS I had to call Garmin tech support to get a new install code (an issue with my DM, I'm told). Their support was stellar! They never questioned. As well, I have read in other forums that users getting multiple replacement phones have had the same experience.