Yeah defiantely looks like no Exchange admin tools installed...as the others have said, its a basic preinstall requirement. Frankly Im surprised it didn't throw a hissy fit during the install.
Make sure Outlook is NOT installed on the BES (uninstall if it is) and install ESM.
Jibi: The only time we'd recommend CDO hotfixes are if the current version on the Exchange server is not up to the version recommended for your Exchange/Outlook combination. The problem is that this is a preinstall requirement that most often than not is *not* completed before the install of the BES. If the install guides were read correctly (and I know they can be vague sometimes) then these CDO fix issues would not come up. Pretty much *every* cdo problem that I deal with arises from this fairly simple preinstall requirement not being completed.
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BES Admin, sometime God.
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