You can contact their customer support (Toll-free number). I do know that they have switched some US customers' numbers, when their areas became available. I am only familiar with their services in Canada and can't really comment on your long distance question. How far away from your city is the nearest location to your home?
You can request support from
![[email address]](?emailimage=6ad78a2eed1340a82e959a95c0daf21e)
as well.
Hope that helps!