[Kul]

We are experiencing a strange issue and was wondering if anyone else has come across the same issue....

BES10, Exchange 2010

Issue:
Users are unable to send/receive emails on the device for say about 1hr.

What we have found so far:
-This is a intermittent issue and can last from 15mins to 2hrs
-mostly happens when user is travelling but once back in wifi area, its OK
-sent emails show a 'clock' on the sent message but stays on the device and go fine once connected to wifi
-Also PIN to PIN messages are not delivered
- users can receive call or make calls, whatsapp works

all these users are on OS 10.3.2

no changes on our side have been made on BES so the only change is the OS - wondering if others have experienced any issues