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jpalmer99 · 06-06-2009, 10:16 PM

I got the error after attempting a second sync of the DB to my Bold:

unable to decrypt device database using the supplied credentials

I could delete the internal DB on the device and sync again, but never a second time without the error above. After trying multiple things in this thread I got it to work by using a key file/picture (I was only using a master password before). Once I did that I was able to sync and I did not get the error. Hope that helps someone.

06-06-2009, 10:16 PM	#141
jpalmer99 New Member Join Date: Aug 2005 Model: 8800 Carrier: T-Mobile Posts: 4	Please Login to Remove! I got the error after attempting a second sync of the DB to my Bold: unable to decrypt device database using the supplied credentials I could delete the internal DB on the device and sync again, but never a second time without the error above. After trying multiple things in this thread I got it to work by using a key file/picture (I was only using a master password before). Once I did that I was able to sync and I did not get the error. Hope that helps someone.
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