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Old 11-09-2013, 04:52 PM   #8
cjsasl
Knows Where the Search Button Is
 
Join Date: Oct 2013
Location: Halifax, NS
Model: z10
OS: 10.3.2.24
PIN: N/A
Carrier: Koodo
Posts: 26
Default Re: 10.2 problem encountered

Quote:
Originally Posted by fourstringfuror View Post
When the problem happens, are you able to do a hard reset, either by using the volume rockers or holding down the power button and hitting Reset?

If you have and that doesn't help, have you tried reloading the OS? Make sure you do a full backup first.

By hard reset you mean restarting the device? I hold down the power button, it starts the count down to turn off the device & then it shuts off. Then I restart it & it works fine for another few days.

I'm going to try a security wipe to reset it to factory & see if that helps. Then I'll try the update again & see how it goes.

I have done a full backup using BB Link.
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