[aiharkness]

Post an update when you can. I would try first uninstalling the app and then a hard reset, and then reinstall the app. After that, if it still doesn't work, I would do a secruity wipe and select to delete third-party apps, and then try again. Last would be a wipe and OS reinstallation.

By the way, the reason you don't see a BB Maps icon is because AT&T hides it from you. Before when I was posting via mobile I couldn't see your profile, and didn't know you were on AT&T. I doubt this has anything to do with your particular issue; just explains why you don't see the icon.