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Old 06-19-2008, 12:07 PM   #77
Frisco
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Join Date: Mar 2008
Location: Nebraska
Model: 8330
OS: 4.5.0.131
PIN: N/A
Carrier: Alltel
Posts: 104
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Quote:
Originally Posted by nomolos View Post
"4. Plug in BB and Open Desktop Manager. You should be prompted to upgrade"

that does not happen....what should i do?

thanks
You might have made the same mistake I did.. here's the step by step instructions:

1. Make sure you have the latest version of Desktop Manager installed. It's 4.2 SP2, or Version 4.3, and can be downloaded Click Here.
2. Download the above file to the PC then install it to the PC by running the file you downloaded.
3. Locate the vendor.xml file and delete it. It's located in c:\program files\common files\research in motion\apploader
4. Plug in BB and Open Desktop Manager. You should be prompted to upgrade.

Step #3 is the one I omitted, resulting in no prompt for upgrade.

Once I did that, everything went fine.

[EDIT] oh, I see that you have the wrong device as pointed out by JC there.
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Last edited by Frisco; 06-19-2008 at 12:08 PM..
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