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Originally Posted by winstontj
Has anyone heard what ATT’s policy on this is officially? They unlocked my 8820 and 9700 the day I got them but recently have warranty-exchanged my (unlocked by ATT) 9700 for a 9800 Torch. I am now being told by ATT (after the fact) that RIM has an exclusivity contract with ATT on the 9800 and that ATT is unable to unlock any 9800 phone.
ATT has said the same thing about Apple’s iPhones however they unlocked my wife’s first two iPhones (her iPhone4 is on the way).
Do I have to go to a 3rd party to get these things unlocked? I am a dual citizen and ATT has always been good about this – I travel quite a bit and need to know my carrier will support my needs. My wife and I have been customers since the Cingular days.
Thx for any thoughs/input with regards to getting ATT to legitimately unlock either a new 9700 or a 9800.
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Did at&t give you a new Torch or a refurbished one?