Quote:
Originally Posted by freakinvibe
Normally, a normal OTA sync takes about 10 to 20 minutes for us. I find 4 hours very long.
The "Disable Wireless Bulk Loads" is "False" by default if nothing is set, so I don't think this was your problem.
Is there a specific reason why your BES is so far away from your Exchange Server?
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To be fair, we have OTAs which can take hours and it's known issue if the user has "complicated" calendar or contact entries (photos, attchaments etc). I am not saying >20mins is great but I think you should also have clear expectations and may never be able to get activations for some people (due to complexity or geography) down to a nice quick time.
And as for the exchange server again I am not saying you are wrong freakinvibe, as we all know the Exch and BES boxes should be close, but I have one BES in the UK and one in the US and don't see OTA EA time issues caused by the distance (it's usually down to the individual's cal/contact entries).
Again, not saying freakinvibe is wrong but I just wanted to point out that a 4 hour activation can sometimes be as quick as you can get (there are a few threads here about long but successful activations).