BlackBerry Forums Support Community - View Single Post - Why won't my OS update? I deleted the Vendor.xml file!

John Clark · 09-09-2012, 09:36 PM

I saw that someone else solved a similar problem by removing the email setup application and reinstalling it with the BlackBerry Desktop Software. You'll need to download and install the OS to your computer first, though. If the OS isn't up to date, I would just update the software to the latest. You can get it here:

https://swdownloads.blackberry.com/D...E4F82F9F00E7D4

09-09-2012, 09:36 PM	#221
John Clark BBF Moderator Join Date: Jun 2005 Model: Z30 OS: 10.2.1.x PIN: s & needles Carrier: AT&T Posts: 34,720	Re: Why won't my OS update? I deleted the Vendor.xml file! Please Login to Remove! I saw that someone else solved a similar problem by removing the email setup application and reinstalling it with the BlackBerry Desktop Software. You'll need to download and install the OS to your computer first, though. If the OS isn't up to date, I would just update the software to the latest. You can get it here: https://swdownloads.blackberry.com/D...E4F82F9F00E7D4
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