One more piece of info that might help. Here are the results of IEMSTEST:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\besadmin>cd C:\Program Files\Research In Motion\BlackB
erry Enterprise Server\Utility
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>iemstes
t
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BESAdmin.
Opening message store for Patrick using /o=First Organization/ou=Exchange Ad
ministrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=patrick /o=First Organizat
ion/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Serve
rs/cn=DCEX/cn=Microsoft Private MDB.
Patrick's Mailbox opened successfully.
Root Folder opened successfully.
Failed to create a folder in Patrick's mailbox.
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>
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