BES 4.0 vs. Symantec Corporate
We are on BES 4.0 with 7250 handhelds. Symantec corporate runs against the server daily. After a reboot of the server, the Blackberry Policy Service 20000 events go away until Symantec scans files again. The event description includes: "RequestHandler::DoITPolicyDeviceSentProcessin g - Unable to find matching entry id for SRPTag=2934 and GMEId=0".
This does not appear to interfere with email messaging. The SQL DB is remote.
Are there files that should be excluded from scanning? This is a dedicated BES server.