That's just the thing. The users are receiving the emails that mirror the following (after trying the OTA "Enterprise Activation"):
This message is used to carry data between the BlackBerry Handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
BEGINETP 2xx
AbmUn4wAAAAAIBAIMjAwRTQ3NkYgFW1odWRzb25Ac2FhdGNoaW 55LmNvbQACcwIGUAlPVEFL
RVlHRU4DQICAgIFhAAAAAAEQNaQ0LgGBVAFDAgHgytNrp7Kxh/uzbCA19zwDc0+uKPvPhXIA
1/DiBOwzrXWT3RjzHVehKLZIE3zgydTpHQ8VAUgOPAtJym5M8CIc JgsBAQJDAwDRpmEE7127
OBho2XHDh/9xo6frdd7j9Ohvw3HDyEkig5p1cGorQrJb3NK8MNuEZYHH6Epq wEB8T9gcELpj
9V5GLgMBAwQEAAA0LwYEIA5HbwcBAwozZAEHAQRwWiBDEAEwBQ EBBwRvRw4gCwEABgEDDgEB
CAIAAQkCAAEMAQEKAgABBAEPDQEB
ENDETP 1xxxxxxxxx
I'm assuming that this message (above) is the email that you are talking about? However, the activation is still NOT completing and it will keep saying "Retrying....Retrying...Retrying"
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