I hope they do something. I've had a handful of dropped calls over the past 2 months, but yesterday and today was ridiculous. I dropped every call over 5 mins and when on the road talking to cust no service, dropped on the same lady 8 times. Finally got home and through to tech support and the guy said do a reset (tried that 10 times already) and then make a call and see if it drops, call 611 back if it does. To my reply, "and what go through a 30 min conversation again to do a reset, no stay on the line and see if it drops". Well, he couldn't so that ended the convesation...FRUSTRATING!!!
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