[a12]

I am trying to download Themes on my BB 7100i. I went to the options menu, choose Themes, then download Themes. I end up getting a yellow screen that says Nextel on it and then the next screen takes awhile to load. When it finally loads, I am at the Themes screen. From there, I choose Extras. It then puts me to a screen that says BB Help and then lists some different catogories to download. The problem is that some of the text is garbled (funny looking characters). I try to choose Push Services and I end up at a screen that is missing a whole bunch of text. Now, we just purchased 3 BB's and the other two are fine and they can download the themes, however, on mine, I cannot. Called Nextel twice and they can't seem to figure it out. Please help. Any comments appreciated. Thanks