View Single Post
Old 04-20-2006, 10:47 AM   #4
IanHummel
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 394
Default

Quote:
Originally Posted by highsocietypoker
well i finally talked to simply wirless, thats the company online i got the phone from....they are making me send the phone in first. what a pain...i told them that when i recieved it, the box was opened and contents scattered and that the lcd screen had a small black dot which has been growing every day. however it looks as if someone dropped it on the corner of a curb as they were getting out of a car. i guess well have to wait and see what is going to happen.
Correct me if I'm wrong, but shouldn't you have called them and reported the contents, the packaging, and requested a new one? I sure as hell would've not accepted an expensive electronic device, that has been obviously tampered with. Maybe that's just me, but this seems like it's common sense. You order a new product, it should be new, not all beat up.
Offline