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brettj80 · 09-30-2015, 10:03 AM

Hello Robotslover,
Unfortunately BES10 licenses are not compatible with BES12. But, if you log into your Blackberry myAccount Dashboard and proceed to Software Assurance - License Subscription Fulfillment, you should be able to migrate/upgrade your BES10 Silver licenses to BES 12.x Silver licenses (if not, contact your BlackBerry representative). Once this has been completed, you will recieve a new license key to activate in your BES12 server.
Hope that helps.
Cheers!

09-30-2015, 10:03 AM	#2
brettj80 New Member Join Date: Mar 2007 Location: Montreal Model: PassP Carrier: Rogers and Videotron Posts: 1	Re: BES 12 Licensing issue Hello Robotslover, Unfortunately BES10 licenses are not compatible with BES12. But, if you log into your Blackberry myAccount Dashboard and proceed to Software Assurance - License Subscription Fulfillment, you should be able to migrate/upgrade your BES10 Silver licenses to BES 12.x Silver licenses (if not, contact your BlackBerry representative). Once this has been completed, you will recieve a new license key to activate in your BES12 server. Hope that helps. Cheers!
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