[robotslover]

Dear All,

I installed a new server with BES 12 and trial gold license for 60 days. then I migrated the users to the new server. few days later, I moved the old silver license from BES 10 to BES 12 and it was added successfully but the users remained on the GOLD license. when the trial license expired, the users stayed under the gold license with "No license tag" and the silver license is empty although it is valid. all users are with blackberry devices. how can I move the users to the valid license?

thanks