BlackBerry Forums Support Community - View Single Post - Issues with enterprise server

Scr_ooge · 08-20-2007, 06:54 AM

Addition to this:

When you start a wireless EA on a BB with this problem you will get an error: "Server is not responding"

If you sent a PIN message to this BB from another Blackberry,
the sending BB gets an error for this PIN: A red X and the Message status: Transaction error - General Failure

The provider needs to be called, because that BB device is not correctly configured/setup in the RIM KB where the provider has access to.

Note: This is not an issue of a SIMcard or contract, it is only about the Blackberry device

Hope this helps, sometimes.

Scr_ooge

08-20-2007, 06:54 AM	#8
Scr_ooge Knows Where the Search Button Is Join Date: Jul 2005 Location: Germany Model: Z30 Carrier: T-Mobile DE Posts: 44	Addition to this: When you start a wireless EA on a BB with this problem you will get an error: "Server is not responding" If you sent a PIN message to this BB from another Blackberry, the sending BB gets an error for this PIN: A red X and the Message status: Transaction error - General Failure The provider needs to be called, because that BB device is not correctly configured/setup in the RIM KB where the provider has access to. Note: This is not an issue of a SIMcard or contract, it is only about the Blackberry device Hope this helps, sometimes. Scr_ooge __________________ You do not need to know everything. You just need to know where you can find it!
Offline