BlackBerry Forums Support Community - View Single Post - Camera pictures saving as JPEG.REM on 8310???

aiharkness · 05-17-2011, 07:16 PM

Yes. The BlackBerry is encrypting the files.

As Mama said, look in device options. You may want to disable encryption altogether. Or, you may have the facilty to leave encryption enabled, if needed, but except media files.

Another point: If that is a second hand device, it is likely that it has an IT policy forcing encryption. If that is the case you will not be able to disable encryption until you remove the policy. Search remove IT policy.
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05-17-2011, 07:16 PM	#3
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Camera pictures saving as JPEG.REM on 8310??? Yes. The BlackBerry is encrypting the files. As Mama said, look in device options. You may want to disable encryption altogether. Or, you may have the facilty to leave encryption enabled, if needed, but except media files. Another point: If that is a second hand device, it is likely that it has an IT policy forcing encryption. If that is the case you will not be able to disable encryption until you remove the policy. Search remove IT policy. Posted via BlackBerryForums.com Mobile
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