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Old 11-20-2013, 01:53 PM   #8
jsconyers
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Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default Re: BB 9360 HELP, 3G problems

It is all on their end. They need to set you up with the BlackBerry data plan. They may refer to it as the BIS (BlackBerry Internet Service) data plan. Either way, you should ask to be transferred to technical team since it has been going on so long. Make sure you ask specifically for a BB or BIS dataplan.
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