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Originally Posted by d_fisher
What if your user called Cingular to report the device stolen before they called you? Cingular would disable the device because they were instructed to. This is why I feel it is ultra important to password protect the handheld. If someone loses their BlackBerry and the kill command never gets to the handheld, after 10 attempts the BlackBerry will be wiped.
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I agree completely, all handhelds should have a password (of course, one of my users is a total whiner about it). I'm not saying that I can rely on kill instead of passwords, but if its my device, I should be able to do whatever I want.