I am now also having this problem. I am on a BES too so the Profiles are greyed out as far as restoring an older version from backup or "clearing" . It's a hosted-BES so I don't think I can clear the specific database either... am I going to have to wipe my entire device to fix this?? Help!!
BTW I think that what corrupted my profiles was "AlertMatrix" beta program
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8310 running 4.2.2.194
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