BlackBerry Forums Support Community - View Single Post - handheld out of space

cartwfh · 05-12-2005, 08:54 AM

I don't know how many users you have, but we handle all desktop manager related items centrally ( in the helpdesk area) the users drop the devices by, we either log in to a machine as the user, or connect it to one of our administrative stations to perform tasks like those mentioned my last post. In tracking the 400 users we have in the firm, I have come to the conclusion that almost every device will need some sort of across the wire maintenance done from time to time. Teaching each user how to performs some of these tasks would seem to be more time consuming then teaching the technicians and simply telling the users it is routine maintenance.

05-12-2005, 08:54 AM	#11
cartwfh Knows Where the Search Button Is Join Date: Apr 2005 Model: 8700 Carrier: cingular Posts: 32	I don't know how many users you have, but we handle all desktop manager related items centrally ( in the helpdesk area) the users drop the devices by, we either log in to a machine as the user, or connect it to one of our administrative stations to perform tasks like those mentioned my last post. In tracking the 400 users we have in the firm, I have come to the conclusion that almost every device will need some sort of across the wire maintenance done from time to time. Teaching each user how to performs some of these tasks would seem to be more time consuming then teaching the technicians and simply telling the users it is routine maintenance.
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