Bypass Router - FIX
You will never believe this. Check your SRP information on the Blackberry server. Your SRP should be something like S123456. If the S is small s the router will not pass information to the Dispatcher – thus it does not work correctly. Stop the Router and Dispatcher service change the s and start the Router and dispatcher service. (or just restart) Be warned after you change the s you will get information entries in the event log fast and furious. RIM states until the old information is purged you will get these.