Quote:
Originally Posted by Ironfist
For this one particular user i've deleted him off the Bes server and re-added him because i can't seem to initialise the account. (been trying for 2 days)
I've directly plugged the blackberry 8707g into the Bes server but can't seem to assign him the phone as suggested. It gives me the following error.
"An error occured while assigning the device to the user"
The user is not yet known to the blackberry agent. It can take several minutes for a newly added user to be fully initialised by the server before they can be provisioned (16)"
I've tested the phone with another newly created account and it works straight away.
Does anyone know why this is the case?
Using Bes with Exchange 2003/AD
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Read these:
The user is not yet known to the BlackBerry Agent
Unable to assign device using BlackBerry Manager
Is BES installed on Exchange? On a Domain Controller? Is this user a regular domain user or does it have any special privs?