BlackBerry Forums Support Community - View Single Post - The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone

ottof · 07-19-2010, 03:11 PM

Hi,

I have purchased the BOLD 9700 and have a MacBook Air. I have installed the Desktop Manager and have synced once the 9700 with Entourage 2008. That said now that I try to update my schedules and contacts the desktop dose not recognize the blackberry being attached even so I can see the 9700 icon on the screen and the content of the BB. Any advice how to address this problem?

THX

Otto

07-19-2010, 03:11 PM	#1
ottof New Member Join Date: Jul 2010 Model: 9700 PIN: N/A Carrier: Rogers Posts: 1	The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone Please Login to Remove! Hi, I have purchased the BOLD 9700 and have a MacBook Air. I have installed the Desktop Manager and have synced once the 9700 with Entourage 2008. That said now that I try to update my schedules and contacts the desktop dose not recognize the blackberry being attached even so I can see the 9700 icon on the screen and the content of the BB. Any advice how to address this problem? THX Otto
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