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Old 11-23-2008, 07:41 PM   #1
New Member
Join Date: Nov 2008
Location: Louisville, KY
Model: 8330
OS: v4.3.0.12
Carrier: US Cellular
Posts: 3
Default Cannot get my computer to recognize the Desktop Manager

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New guy here, and right away, problems...

I'm having problems installing the software for my new 8330.

I've tried both the CD and the on-line installs, and have also checked the help files on-line for this issue.

Every time I try to do the Desktop Manager, it will unload, unzip, and start the install, and then halt when it cannot find the right database file.

Error text:

Error opening installation log file. Verify that the specified log file location exists and is writable.
On-line help offers a solution, where you change the C:temp file to C:TEMP2, which I did (and re-started) according to directions, but I still cannot get the software to load.

I have a C:TEMP and a C:TEMP2 file, but when I do the recommended %TEMP% search, I come up with a file not found error.

Any suggestions? I bought this device so I could sync with my daily planner, and I really need it!

Here's what I'm trying to download:

Software Name: Desktop Manager 4.5.0 B16 English - With Media Manager
File Name: 450_b016_english.exe
Download Size: 192.265 MB
Language: English
Published Date: 06/20/2008

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