BlackBerry Forums Support Community - View Single Post - Tracking BlackBerry devices for each user

Frank Castle · 06-26-2008, 02:46 PM

Hello,

For Blackberry you have some options. I do a monthly export via berrystats with full options on so we can go back and search. I havn't seen a user change quicker then 30 days between devices (unless it's RMA type thing). This will give you a archive of PIN/Phone #/Model etc.

I also do a monthly audit report on usage so we can keep expenses down and identify users who don't use their device. Our threshold is 15 days of no contact.

We have around 1000 Windows Mobile devices and anticipate a few hundred Iphones by end of the year. The problem with these devices is other then IIS log parsing there is no real reporting. You could get System Manager Device Manager 2007 is your a SMS shop but your looking at $$$ per device CAL and at the moment it doesn't support Iphone. I do have a script that dumps who has the ActiveSync options enabled in AD so that is what we store, it doesn't tell you anything other then its enabled though.

06-26-2008, 02:46 PM	#2
Frank Castle BlackBerry Extraordinaire Join Date: Jul 2005 Location: MA Model: 9930 PIN: PM Me! Carrier: VZW Posts: 1,073	Hello, For Blackberry you have some options. I do a monthly export via berrystats with full options on so we can go back and search. I havn't seen a user change quicker then 30 days between devices (unless it's RMA type thing). This will give you a archive of PIN/Phone #/Model etc. I also do a monthly audit report on usage so we can keep expenses down and identify users who don't use their device. Our threshold is 15 days of no contact. We have around 1000 Windows Mobile devices and anticipate a few hundred Iphones by end of the year. The problem with these devices is other then IIS log parsing there is no real reporting. You could get System Manager Device Manager 2007 is your a SMS shop but your looking at $$$ per device CAL and at the moment it doesn't support Iphone. I do have a script that dumps who has the ActiveSync options enabled in AD so that is what we store, it doesn't tell you anything other then its enabled though.
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