[Escorts]

If using Microsoft SQL Server Authentication, there is a registry key on the BlackBerry Monitoring Service that must be updated to reflect the new password. While logged into the BlackBerry Administration Server as the BESadmin Service account, open the registry. Navigate to the following key:

HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server\Monitoring Service\Database

Ensure the following entries are correct:

Login = besadmin

Password = ********