A bit more information on how this application is working!
I spoke with one of the local people involved and this is what she explained:
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The app is installed to the BB device, but the activation key is generated by SAVO. When trying to activate, it should send a notification to SAVOs servers directly from the device and received via the device. However, as the BB devices are on the Enterprise server, the notification are going through our BES Enterprise server to SAVOs servers but are getting malformed or something and getting rejected.
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