BlackBerry Forums Support Community - View Single Post - Blackberry Z30 transfer phonebook to Leap

ahsm · 08-24-2015, 10:08 AM

Hi everyone,

Just signed up to the forums, don't know much about Blackberry (was always using Android products) but at my job everyone is issued a BB and we have BES10.

I have a user who was using a BB Z30 and he switched over to a BB Leap. We activated him on BES he we went through the setup and his e-mails have populated but he is reporting his contacts (phonebook contacts) are missing. Are these backed up on BES and switched to the new device automatically? If no, how can I export his Z30 phonebook contacts and import into BB Leap?

Sorry this question maybe a bit noob but BB's are strange things to me.

Thanks in advance

08-24-2015, 10:08 AM	#1
ahsm New Member Join Date: Aug 2015 Model: N/A PIN: N/A Carrier: N/A Posts: 2	Blackberry Z30 transfer phonebook to Leap Please Login to Remove! Hi everyone, Just signed up to the forums, don't know much about Blackberry (was always using Android products) but at my job everyone is issued a BB and we have BES10. I have a user who was using a BB Z30 and he switched over to a BB Leap. We activated him on BES he we went through the setup and his e-mails have populated but he is reporting his contacts (phonebook contacts) are missing. Are these backed up on BES and switched to the new device automatically? If no, how can I export his Z30 phonebook contacts and import into BB Leap? Sorry this question maybe a bit noob but BB's are strange things to me. Thanks in advance
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