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Old 08-11-2017, 03:08 PM   #5
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: I can’t transfer photos from my DTEK50 to my Mac

Generally when you look at a cell phones storage you need to either look at internal memory or a SIM storage chip. If the files are not on internal memory you may need to remove the chip and using an adapter plug it into the pc. I had to do that for a photo and now only save to internal memory to avoid the problem.
The other option is to download Blackberry LINK for Mac OS. I use that and it shows all files.

read here

https://us.blackberry.com/software/d...lackberry-link
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