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Old 12-10-2010, 05:42 AM   #5
Talking BlackBerry Encyclopedia
Kul's Avatar
Join Date: May 2005
Location: London, England.
Model: Z10
Carrier: Vodafone (UK)
Posts: 467
Default Re: Enterprise mail not received but can send out mails

Get the BES admin to check that BES is set to redirect Inbox (he may say its all set fine, but ask him to check and verify) as I have seen sometimes this deselecting "Inbox" for some reason.

Are you seeing mail in your Inbox at work ? any rules set for moving mail from Inbox to folders etc. If yes, then check your device isnt set to hide mail moved to folders.

finally if all above is OK, then check with carrier that SIM is dual provisioned for BES & BIS

Last edited by Kul; 12-10-2010 at 06:12 AM..
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