BlackBerry Forums Support Community - View Single Post - My T-Mobile calling 8320 a 7100t???

Taypo · 10-05-2007, 10:00 PM

I know its annoying guys, but its fixable. Call 611, DO NOT ask for Blackberry/PDA. Not necessary. Explain the situation to which ever front line rep answers, advise them its NOT a PDA specific issue but it should be corrected, they should file a HELP DESK ticket. NOT a trouble ticket, a HELP DESK ticket. Incorrect phones on the profile is not a common thing, but its not a new thing either.

10-05-2007, 10:00 PM	#11
Taypo New Member Join Date: May 2007 Model: 8320 PIN: N/A Carrier: T-Mobile Posts: 7	Call 611 I know its annoying guys, but its fixable. Call 611, DO NOT ask for Blackberry/PDA. Not necessary. Explain the situation to which ever front line rep answers, advise them its NOT a PDA specific issue but it should be corrected, they should file a HELP DESK ticket. NOT a trouble ticket, a HELP DESK ticket. Incorrect phones on the profile is not a common thing, but its not a new thing either. Last edited by Taypo; 10-05-2007 at 10:01 PM.. Reason: Clarification
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