[ba97]

Thanks for your ideas.
yes - no sound. I travel the world with it and it is in constant use--and it has been dropped a few times. I dropped it in Delhi a week ago on a tile floor which I thought the back would pop off-it did not but-now in reflection, I do remember the ring tone was not always working since then. It has been bullet proof compared to my 8100. So no surprise as a 3 year old unit if a connection has finally gone. I guess time to replace it or take it apart and see if I can find a break....
This kills me as I like the pearl and none of the newer models thrill me and it who knows when the 10 comes.