Then there should be a status.
It should show:
Sent Using: (email address)
Folder: Sent Items?
Message Status: ???
What model device does she have, 8300, 8310, 8320, 8330? Who is her carrier, AT&T, Verizon, etc?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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