[arronpitman]

Hello All

I've got three users on my bes who's calendar will not download during activation. They will however reconcile changes to calendar items after activation.

The environment is BES 4.1.6 MR5 SQL 2005 SP3 Echange 2007 SP1 RU7 MAPI/CDO 1.2.1

Here is a sample of the the log file....

[30000] (05/11 18:08:49.259):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::CheckLastChangeTime - Calendar support not available
[30000] (05/11 18:08:49.259):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.259):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::DoICS - Calendar support not available
[30000] (05/11 18:08:49.259):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4F38) -> {user.one@domain.com} DoICS() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::ConsistencyCheck - Calendar support not available
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4ED3) -> {user.one@domain.com} ConsistencyCheck() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::GetModifyInProgress - Calendar support not available
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4ED1) -> {user.one@domain.com} GetModifyInProgress() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::GetDeleteInProgress - Calendar support not available
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.274):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:08:49 (AFFF4ED2) -> {user.one@domain.com} GetDeleteInProgress() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:08:49.274):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:08:49.524):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:12:13.397):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:12:13.397):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:12:13 (AFFF4F5F) -> {user.one@domain.com} MAPIMailbox::SetCalendarSyncSupport - OpenEntry on Calendar Folder failed
[30000] (05/11 18:12:13.397):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:12:24.412):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:12:24.412):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:12:24 (AFFF4F5F) -> {user.two@domain.com} MAPIMailbox::SetCalendarSyncSupport - OpenEntry on Calendar Folder failed
[30000] (05/11 18:12:24.412):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:12:50.818):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:12:50.818):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:12:50 (AFFF4F5F) -> {user.three@domain.com} MAPIMailbox::SetCalendarSyncSupport - OpenEntry on Calendar Folder failed
[30000] (05/11 18:12:50.818):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.476):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:21:48.476):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4E72) -> {user.two@domain.com} MAPIMailbox::CheckLastChangeTime - Calendar support not available
[30000] (05/11 18:21:48.476):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.476):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4E72) -> {user.two@domain.com} MAPIMailbox::DoICS - Calendar support not available
[30000] (05/11 18:21:48.476):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4F38) -> {user.two@domain.com} DoICS() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4E72) -> {user.two@domain.com} MAPIMailbox::ConsistencyCheck - Calendar support not available
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4ED3) -> {user.two@domain.com} ConsistencyCheck() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4E72) -> {user.two@domain.com} MAPIMailbox::GetModifyInProgress - Calendar support not available
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4ED1) -> {user.two@domain.com} GetModifyInProgress() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4E72) -> {user.two@domain.com} MAPIMailbox::GetDeleteInProgress - Calendar support not available
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:48.492):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 1 (Application Event Log on WUK0005) | 05/11/2009 18:21:48 (AFFF4ED2) -> {user.two@domain.com} GetDeleteInProgress() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:21:48.492):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:21:53.476):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:23:59.441):{0x7E4} EventLog::ThreadProc: Received notification, processing...
[30000] (05/11 18:23:59.441):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::CheckLastChangeTime - Calendar support not available
[30000] (05/11 18:23:59.441):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::DoICS - Calendar support not available
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4F38) -> {user.one@domain.com} DoICS() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::ConsistencyCheck - Calendar support not available
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4ED3) -> {user.one@domain.com} ConsistencyCheck() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::GetModifyInProgress - Calendar support not available
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4ED1) -> {user.one@domain.com} GetModifyInProgress() failed: ERR_NOT_INITIALIZED
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4E72) -> {user.one@domain.com} MAPIMailbox::GetDeleteInProgress - Calendar support not available
[30000] (05/11 18:23:59.457):{0x744} Alarm::ThreadProc: Received an alarm message
[30000] (05/11 18:23:59.457):{0x7E4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent WUK0005 Agent 201 (Application Event Log on WUK0005) | 05/11/2009 18:23:59 (AFFF4ED2) -> {user.one@domain.com} GetDeleteInProgress() failed: ERR_NOT_INITIALIZED



Can anyone help on this one? I've got no idea....


Thanks!