[Kul]

I have logged a call with the BB Support and from the device logs, they can see connectivity issues

<devicelogs>
Network technology match not found, none Network technology match not found, none
<INPUT>:network_technology:1
<INPUT>:network_name:
0 <UPDATE>:network_name:
</devicelogs>

so i am now investigating whats causing this because as mentioned, we havent changed anything on our end.