BlackBerry Forums Support Community - View Single Post - WiFi Issue Error Code W004 ISP Error DNS Server Cannot Be Reached

UM Slave · 05-30-2010, 07:36 PM

I had the same error code. I then remembered that Blackberry support through T Mobile told me that the network link had to be PPPoe. On a hunch, I set my router to PPPoe. And it worked.

I have DSL through Verizon FIOS. I needed my Verizon user name and password to enter into the router.

05-30-2010, 07:36 PM	#4
UM Slave New Member Join Date: May 2010 Model: 9700 PIN: N/A Carrier: T Mobile Posts: 1	Error Code W004 I had the same error code. I then remembered that Blackberry support through T Mobile told me that the network link had to be PPPoe. On a hunch, I set my router to PPPoe. And it worked. I have DSL through Verizon FIOS. I needed my Verizon user name and password to enter into the router.
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