BlackBerry Forums Support Community - View Single Post - 507 Error: tried everything, I have searched :)

tsac · 06-13-2016, 07:49 PM

Part of the problem may be the IT policy restrictions and they need to be removed. the errors your seeing indicate the OS is not on the phone. the other error ( 561 ) indicates an application push from the server failed. that could mean the IT policy caused this.
the other issue you may have is the OS your loading may not be for the model you have. It must be for the 8520.
Another problem is the phone may be locked to a specific carrier. Unless you get the codes and follow the process to "unlock" the phone you must use the OS from the carrier. Go to O2 and download their OS for the phone model

Good luck

Read the links attached and see if they help

Error "507" is displayed on the BlackBerry smartphone running BlackBerry OS version 7.1 and earlier

http://www.blackberryforums.com/rim-...ve-policy.html

06-13-2016, 07:49 PM	#2
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: 507 Error: tried everything, I have searched :) Part of the problem may be the IT policy restrictions and they need to be removed. the errors your seeing indicate the OS is not on the phone. the other error ( 561 ) indicates an application push from the server failed. that could mean the IT policy caused this. the other issue you may have is the OS your loading may not be for the model you have. It must be for the 8520. Another problem is the phone may be locked to a specific carrier. Unless you get the codes and follow the process to "unlock" the phone you must use the OS from the carrier. Go to O2 and download their OS for the phone model Good luck Read the links attached and see if they help Error "507" is displayed on the BlackBerry smartphone running BlackBerry OS version 7.1 and earlier http://www.blackberryforums.com/rim-...ve-policy.html __________________ Z10 on BES Z10 on BIS Last edited by tsac; 06-13-2016 at 07:50 PM..
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