Those VZ a-holes. The one time I needed to make a critical PM. It wouldn't go through. I called VZ @ 2:30 and asked if they were having data issues in the DC area. After playing their 20 questions (phone#, passcode...)
the person says "would you like me to help you with your problem?"
WHAT DO YOU THINK I CALLED FOR?
"well are you on the phone now?"
YES, I CAN GUARANTEE YOU IT"S NOT MY PHONE - NEVER MIND.
"thank you for calling Verizon"
At exactly 3pm, the problem magically fixed itself.
Jeez they piss me off.