Quote:
Originally Posted by gibson_hg
On the affected devices, is the Delete On option set to Mailbox and Handheld? If not, set it to mailbox and handheld and then try with a new message, old messages will not reconcile.
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Yes, everything is set correctly. It deletes fine from the mailbox most of the time, it's when they delete inside their exchange mailbox it does not sync to their handheld and delete the messages there also.