BlackBerry Forums Support Community - View Single Post - I can’t transfer photos from my DTEK50 to my Mac

maggiestrutt · 08-10-2017, 11:22 AM

I can’t transfer photos from my DTEK50 to my Mac laptop. I have connected the DTEK to the Mac with a USB cable & get “Can’t access device storage” DTEK does not show up on the Mac desktop, although it does activate “Android Transfer” on the Mac. I have tried “Content Transfer” on the DTEK but get a blank screen on the Mac.
Any ideas, please?

08-10-2017, 11:22 AM	#1
maggiestrutt Knows Where the Search Button Is Join Date: May 2017 Model: DTEK5 PIN: N/A Carrier: BT Posts: 19	I can’t transfer photos from my DTEK50 to my Mac Please Login to Remove! I can’t transfer photos from my DTEK50 to my Mac laptop. I have connected the DTEK to the Mac with a USB cable & get “Can’t access device storage” DTEK does not show up on the Mac desktop, although it does activate “Android Transfer” on the Mac. I have tried “Content Transfer” on the DTEK but get a blank screen on the Mac. Any ideas, please?
Offline