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Old 12-05-2013, 08:25 AM   #4
uberwilhelm
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Join Date: May 2011
Model: 9630
PIN: N/A
Carrier: verizon
Posts: 16
Default Re: BES Admin page not available

Quote:
Originally Posted by Escorts View Post
If using Microsoft SQL Server Authentication, there is a registry key on the BlackBerry Monitoring Service that must be updated to reflect the new password. While logged into the BlackBerry Administration Server as the BESadmin Service account, open the registry. Navigate to the following key:

HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server\Monitoring Service\Database

Ensure the following entries are correct:

Login = besadmin

Password = ********

Hello Escorts.

That key does not exist. Should I create it? All I see is:

HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server\Database

In Database there is only Default, DatabaseName, and DatabaseServerMachineName

There is no "Monitoring Service" container. I checked the entire Research in Motion container and nowhere is there a Monitoring Service.

I did follow all of the steps in your second post when I made the change. That's why this is so confusing.

Please advise. Thank you
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