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Old 02-27-2009, 04:38 PM   #3
soundium
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Join Date: Jul 2007
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Unable to accept or decline meeting requests from the BlackBerry device

Doc ID : KB10389
Last Modified : 2007-03-26
Document Type : Support

Environment

* BlackBerry® Enterprise Server software version 3.6 or later
* BlackBerry device

Problem

When the BlackBerry device user receives a meeting request on the BlackBerry device, the option to accept or decline the meeting request is unavailable.

Resolution

To resolve this issue, perform the following:

1. Clear the service book database from the BlackBerry device. For instructions, see KB05010 in the post below.
2. Perform a bulk load of the wireless calendar data. For instructions, see KB10161.
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