Unable to accept or decline meeting requests from the BlackBerry device
Doc ID : KB10389
Last Modified : 2007-03-26
Document Type : Support
Environment
* BlackBerry® Enterprise Server software version 3.6 or later
* BlackBerry device
Problem
When the BlackBerry device user receives a meeting request on the BlackBerry device, the option to accept or decline the meeting request is unavailable.
Resolution
To resolve this issue, perform the following:
1. Clear the service book database from the BlackBerry device. For instructions, see KB05010 in the post below.
2. Perform a bulk load of the wireless calendar data. For instructions, see KB10161.
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