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Old 11-26-2012, 03:09 PM   #4
BlackBerry Extraordinaire
Join Date: Mar 2008
Location: Austin, TX
Model: 9700
Carrier: T-Mobile
Posts: 1,644
Default Re: error launch "Help me!" screen from third-party application

If it didn't launch, then you got some type of exception.

First thing I would do is check the module handle that you are getting back from "getModuleHandle". If this comes back as -1, the module does not exist.
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