Try this utility: Description of the Windows Installer CleanUp Utility
The Windows Installer Cleanup Utility worked, and I was able to delete the Blackberry Desktop Manager from my pc. After this deletion I confirmed that my webex tool launched correctly.
I will now try to re-download Desktop manager and simulators (the tools I need) to determine if this solved the issue.
Thank you very much for the reply and recommendation. I hope this thread helps the next person who is having trouble deleting/reinstalling Blackberry Desktop Manager.
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